Is there a charge for ILL?
Answer
The HPU Libraries will look for and utilize free options for ILL requests whenever possible. On the rare occasion that a free option is not available, the average cost is $10.00 - $20.00 per item. Unless patrons specify on their request forms that they are willing to pay a certain amount, library staff will not request items with fees before communicating the cost to the patron, and the patron has agreed to pay.
Users are responsible for paying all ILL fees that may accompany items they have requested (whether or not materials are picked up). Please refer to our Interlibrary Loan Policy [PDF] for more information.